Returns & Exchanges
At Urbano Fashion, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Affix the Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your package.
- 4.Drop Off and Track
Take your package to any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.