Frequently Asked Questions

Everything you need to know about your Urbano Fashion experience.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.

What is your return and exchange policy?

We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I find the right size for me?

Every product page features a detailed size chart with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for other locations across India.

Are the colors of the products accurate?

We strive to display product colors as accurately as possible. However, due to different monitor settings and photographic lighting, slight variations in color may occur.